FAQs

FAQs

Managed IT Services

What is Managed IT Services ?
IT Managed services is the practice of outsourcing the IT Infrastructure maintenance responsibilities to the third party professionals. It is an alternative to the on-demand outsourcing model where the service provider performs on-demand services and bills the customer yearly. It is also known as IT AMC or IT Annual Maintenance Contract.
How we maintaining & manage IT Infrastructure of our customers ?
We manage and maintain customer company IT Infrastructure with automated systems. Similarly, this ensures the omittance of manual procedures. It also helps in avoiding mistakes of human and non-controlled processes.

Therefore, we use IT RMM known as "IT Remote Monitoring Management". Above all, this is an automated application to supervise and automate the IT Infrastructure of your organization.

As a result, the IT activities in your organization are automated. Additionally, it ensures all IT activities are aligned & organized. We, being one of the leading IT RMM Service providers of Dubai, always strive to ensure our customers are 100% satisfied.
Why choose us to be your Managed IT Service Provider?
Our high-quality IT managed services are powered by international standards. Moreover, they promise a secure, scalable, and reliable IT infrastructure for your enterprise.

We provide round the clock service desk support offered by our IT certified experts. This results in faster and more efficient solutions for all queries and issues.

We provide insightful reporting on hardware and software inventory. Along with additional information, threat prevention, and maintenance activities.

We ensure that compliance with the best security practices and principles is taken. This ensures your business gets a competitive edge.

A dedicated account manager is assigned to you. This empowers you with comprehensive support for business continuity.

Reduction of operational costs and an increase in ROI

To make requests for further information, Contact us

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